Terms of Service

Dealpilot is intended for business use. You must be at least 18 years old and authorized to accept these terms for the organization you represent.

Dealpilot is operated from the Republic of Korea and is offered in English to business customers. It is not directed at consumers, and it is not marketed to or intended for residents of the European Union or the United Kingdom.

Dealpilot helps teams create and run post-sale follow-up cadences through connected CRM and email services. Features may change as we improve the service. We do not guarantee uninterrupted or error-free availability.

You are responsible for accurate account information, keeping access credentials secure, and all activity under your workspace. Tell us promptly if you believe your account has been compromised.

You retain ownership of data you submit or connect to Dealpilot. You give us permission to process that data only as needed to provide, secure, support, and improve the service and to comply with law.

You are responsible for having the rights and permissions needed to use customer, CRM, and email data with Dealpilot and for the content and recipients of messages sent through your workspace.

Dealpilot can connect to services such as Gmail, Outlook, and CRMs. Your use of those services remains subject to their own terms. We are not responsible for a third-party service becoming unavailable or changing its integration.

You must follow our Acceptable Use Policy, including its anti-spam requirements. You may not use Dealpilot for unlawful, deceptive, abusive, or unauthorized messaging.

Paid subscriptions are billed in advance through Polar, our merchant of record. Upgrades may take effect immediately with prorated charges; downgrades and cancellations normally take effect at the end of the current billing period. Our Billing Policy forms part of these terms.

You may stop using Dealpilot at any time. We may restrict or suspend access when reasonably necessary to address non-payment, security risks, legal requirements, or a material breach of these terms. Where practical, we will give notice and an opportunity to resolve the issue.

We may also discontinue Dealpilot, or a material part of it. If we do, we will give reasonable advance notice, keep the service available long enough for you to export your data, and refund the unused portion of any period you have already paid for.

You can delete your account from account settings. Deletion is immediate and permanent: your account, and every workspace where you are the owner, are erased along with their deals, activities, email history, and connected-service credentials. We cannot restore them.

Deleting a workspace you own also removes it for its other members, who lose access and data at the same time. Workspaces where you are only a member are unaffected and remain with their owner.

If a workspace you own has a paid subscription, deleting your account cancels that subscription immediately and the remaining paid period is forfeited. No refund is due for unused time, in line with our Billing Policy. If you want to keep a workspace or its subscription, transfer ownership to another member before deleting your account.

Dealpilot and its software, branding, and documentation belong to us or our licensors. These terms give you a limited, non-exclusive right to use the service during your subscription. They do not transfer any intellectual property rights to you.

The service is provided “as is” and “as available” to the extent permitted by law. Dealpilot does not provide legal, compliance, or sales advice, and automated suggestions should be reviewed by your team before use.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, or consequential losses. Our total liability arising from the service will not exceed the amount you paid for Dealpilot during the 12 months before the event giving rise to the claim. Limits that cannot legally apply remain unaffected.

These terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law rules. Disputes will be submitted to the courts of the Republic of Korea that have jurisdiction under applicable law. Mandatory rights under applicable local law are not excluded.

We may update these terms and will post the revised date on this page. If a material change affects your rights, we will provide reasonable notice. Questions may be sent to support@dealpilot.dev.